RETURN POLICY
Thank you for choosing Candela Pickleball! We are committed to ensuring your complete satisfaction with every purchase. If you are unsatisfied with your purchase, we are always happy to make things right. You may return any product within 45 days of purchase, provided it meets the following requirements:
Please note that all returned items must meet these criteria in order to be eligible for a refund or exchange.
Shipping charges associated with returns are non-refundable.
You are responsible for all shipping costs and assume any risk of loss or damage during transit to and from Candela Pickleball.
If you receive a damaged product, please contact us immediately for assistance.
To initiate a return or request additional information about our returns and refunds policy, please contact our customer service team at [email protected] or (786) 624-1538. Once your return has been accepted, please return the product to us along with your proof of purchase.
- The product was purchased within the last 45 days
- The tags are still attached to the product
- The product is unused and undamaged
- You are able to provide the receipt or proof of purchase
Please note that all returned items must meet these criteria in order to be eligible for a refund or exchange.
Shipping charges associated with returns are non-refundable.
You are responsible for all shipping costs and assume any risk of loss or damage during transit to and from Candela Pickleball.
If you receive a damaged product, please contact us immediately for assistance.
To initiate a return or request additional information about our returns and refunds policy, please contact our customer service team at [email protected] or (786) 624-1538. Once your return has been accepted, please return the product to us along with your proof of purchase.
